TRAKAI HISTORY MUSEUM PRIVACY POLICY
This online website privacy policy (hereinafter – the Privacy Policy) applies to all personal data that you provide to us or that we collect and process when you visit the website of the budgetary institution Trakai History Museum (hereinafter – the Museum) at www.trakaimuziejus.lt
Personal data means any information that is directly or indirectly related to you, i.e., the visitor of the Museum.
A Museum visitor (hereinafter – the Visitor) is a natural person who seeks to purchase Museum goods or services and whose personal data we obtain and use.
The Museum collects, processes, and stores all Visitor personal data in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other legal acts regulating the protection of personal data, as well as the activities of the museum and the services it provides. The Museum does not transfer personal data to any third parties unless required by law, if necessary for the provision of Museum services, or if the Visitor gives explicit consent.
The Museum respects your privacy and protects the personal data you provide to us and that we collect, as described in this Privacy Policy. This Privacy Policy explains why we collect your personal data and how we use it.
Commerce
Tickets, publications, and other souvenirs may be purchased at the Museum’s branches, ticket offices, online store, and ticketing system.
When purchasing goods in the Museum’s online store or ticketing system, the Museum collects the following personal data: first name, last name, email address, phone number, and address.
Your submitted data is used solely to fulfil your order and process the payment through “Paysera” or bank payment systems. Without your permission, this data will not be used for any other purposes, nor transferred or sold to third parties not related to the direct provision of our services.
The Museum does not store buyers’ login data related to payment systems. Login data for the Paysera payment system is entered on the Paysera website and is not accessible to the Museum. You can review Paysera’s privacy policy at: https://www.paysera.lt/v2/lt-LT/ sutartys/privatumo-politika-2020
When purchasing Museum goods or services, the Visitor must ensure that the provided data is correct, accurate, and complete. The Visitor must provide only accurate data when updating or completing information about themselves. Any losses resulting from incorrect data submission shall be borne by the Visitor.
Cookie Policy
To ensure quality and fast browsing on our website, cookies are used. Cookies are small information files sent to your browser and stored on your computer, mobile phone, or other device when you visit a website. Each time you visit the same website, the cookies return information to that site.
Are cookies necessary?
Cookies are not necessary, except for mandatory cookies. However, if you refuse to use our cookies, we may not be able to ensure smooth and convenient use of the website. In all cases, we collect personal data via cookies only with your consent, except when using mandatory cookies.
What types of cookies do we use?
Mandatory cookies – required for browsing and using website functions. Functional cookies – store your preferences, such as language or country settings.
Statistical/performance cookies – used to analyse how visitors use the website.
Advertising cookies – used to display and measure the effectiveness of advertising campaigns.
Specific cookies used
Session-ID – necessary to create a ticket purchase session. Deleted after 15 minutes or when the browser is closed.
Google Analytics and Google Tag Manager – collect anonymous statistical data to improve website performance. More information: http://www.google.com/policies/privacy/ https://www.google.it/policies/privacy/partners/
You may disable Google Analytics here: https://tools.google.com/dlpage/gaoptout
Facebook Pixel – saved by Facebook to measure and optimize advertising campaigns.
More information:
https://en-gb.facebook.com/business/help/651294705016616
What information is collected by cookies?
We emphasize that no personal data identifying your identity is collected. Only analytic information is gathered, such as:
- total number of visitors
- time spent on the page
- number of pages viewed per session
- ratio of new/returning visitors
- browser type, version, and language location of the visitor
- device type (desktop, tablet, mobile)
- traffic source (direct, search engines, social media, etc.)
How to manage cookies?
You may manage or delete cookies at your discretion. All stored cookies may be removed, and most browsers allow disabling future storage of cookies. However, disabling cookies may limit your ability to use essential website features.
More information is available at:
www.aboutcookies.org
Consequences of not providing data
You have the right to refuse to provide personal data. However, such data is necessary to achieve the purposes listed in this Privacy Policy. If personal data is not provided, the Museum may be unable to fulfil these purposes. For example, without providing data required for commerce, you will not be able to purchase goods online.
Data Protection
The Museum applies security and data-handling requirements established by the Law on Legal Protection of Personal Data and the General Data Protection Regulation.
The Museum implements appropriate technical and organizational measures to protect all personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Contact Information
Trakai History Museum
Legal entity code: 188203381
Kęstučio g. 4, LT-21104 Trakai
Tel. +370 528 55 036
Email:info@trakaimuziejus.lt www.trakaimuziejus.lt
Validity and Changes
This Privacy Policy may be amended in accordance with legal requirements and Museum activity changes. All updates will be published on the website www.trakaimuziejus.lt, and changes take effect from the moment of publication.
